An administrator can update their organisation's contact and direct debit details using the My Organisation option. As an administrator you can also create and manage users associated with the organisation's account.
Note | You must already be logged in.
To update your organisation's contact details (Name, category, email address, physical address, postal address, phone, mobile and fax number).
Whether your organisation's account is an 'Active' or 'Inactive' account.
Direct debit details
If you have an existing direct debit you can update the bank account details and email address we use to send you tax invoices.
If you haven't yet established a direct debit, you can set one up here.
Create a new user
Complete some basic contact details for the new user. Indicate whether the new user should have administrator rights (which gives them the ability to add or manage other users and manage the organisation's contact and direct debit details).
We will send them an email containing an activation code that they then use to activate their account with the FSPR.
All users need to have their own login.
Maintain user details
As an administrator you can change a user's contact details (but only those that they use when they use the FSPR website on your organisation's behalf).
You can assign a user administrator rights (which gives them the ability to add or manage other users and manage the organisation's contact and direct debit details).
Organisation user status
You can view and change the status of a user - perhaps where someone in your organisation has temporarily changed roles and won't need access to the FSPR site for a period of time.
This only affects the user's ability to use the FSPR account on behalf of your organisation. The user won't be able to access data for this organisation until the account is reactivated.
When you delete a user it will permanently deactivate this organisation user account. You should use this option where a user has permanently left your organisation. Once deleted, the user will no longer be able to use their FSPR account on behalf of your organisation.