Updating your credit union’s contact details

How to advise us of changes

You must let us know if the contact details for your credit union change. 

Updating your contact details

You can update the following contact details online. Your credit union’s:

  • phone number
  • address for communications, or
  • email address.

You can also update addresses for current officers.

Updating your registered office address

If your registered office address is documented in your rules, and you change this address, you must update your rules. If the registered office address is not set out in your rules and the address changes, email details of your new address to compliance@companies.govt.nz. 

Updating your credit union’s rules, name or registered office

How to change contact details online

You will need:

  • a RealMe® login, and
  • confirmed authority with us to update this credit union.

If it is your first time updating details for a credit union, you will be prompted for information to set up an online account with us.

For help check our guides

Accessing the register using RealMe and confirming your authority with us.

Step by step

  1. Log in using your RealMe login.
  2. Select 'Authorities' from the menu.
  3. Choose your credit union from the list.
  4. Select ‘Edit Entity’.
  5. Update the contact details that have changed.
  6. Submit your change.
Update a credit union

The register will be updated immediately with the changes you have submitted.

Last updated September 2025