Confirming your authority with us
You must be authorised to manage a credit union's information on the register
Before you can update details or register documents for a credit union using our online services, you need to confirm that you have the authority to do so.
This security measure protects the information we hold on the register for your credit union.
We may have automatically confirmed your authority
If you incorporate your credit union using your online account, your authority is confirmed automatically.
How to check if you already have authority
When you log into your online account your credit union will appear in your list of ‘Authorities’. If your credit union is not listed, you will need to confirm your authority with us.
Log in to your online accountHow to confirm your authority with us
You can be authorised to update the register for your credit union if you hold an executive position (for example, an officer) or you an authorised person (such as an accountant or solicitor).
Send us a letter of authorisation that confirms you are authorised to update the register for your credit union. Use our letter template below and send the completed and signed letter to us at info@companies.govt.nz.
It may take up to 5 working days for us to process your request. We will email you to confirm whether we have accepted your request or need more information.
Last updated September 2025