Updating your industrial and provident society’s addresses

How to advise us of changes

You must let us know if your society's registered office address or its contact details change.

The information you need to provide

Contact details

You can update the following contact details for your society online:

  • phone number
  • address for communications, or
  • email address.

Registered office address

Notify us of any change to your society’s registered office address by:

  • Preparing a written document that confirms the new address, and
  • Uploading the change of address online.
  • Note — The name of the society has to be noted on the outside of its office or place or places of business.

File formats for uploading documents

Any documents you upload must be:

  • clear and easily read
  • saved in PDF format, and
  • no larger than 20MB.

How to change these details online

You will need:

  • a RealMe® login, and
  • confirmed authority with us to update this society.

If it is your first time updating details for an industrial and provident society, you will be prompted for information to set up an online account with us.

For help check our guides

Accessing the register using RealMe and confirming your authority

Change your registered office address

  1. Log in using your RealMe login.
  2. Select ‘Authorities’ from the menu.
  3. Choose your society from the list.
  4. Select ‘Create Filing Service’.
  5. Choose ‘Change of Address’ (for the type of service).
  6. Upload the document you prepared that describes the change of address.
  7. Submit your change.

Update a society

We will email you confirming that your change has been submitted. We will then review your change and contact you if we have any questions or need any further information. We aim to complete our review within 10 working days.

If we register your change, we will confirm that by email. If we reject your change, we will email you and outline the reasons why.

You can check the status of your change by logging into the Industrial and Provident Societies Register. Choose the ‘Filing Services’ option to view any changes that are in progress. If your change status shows as ‘Draft’ you can edit or discard it by choosing the drop-down arrow alongside the filing service.

Check the status of an update

Update your society’s contact details

  1. Log in using your RealMe login.
  2. Select ‘Authorities’ from the menu.
  3. Choose your society from the list.
  4. Select ‘Edit Entity’.
  5. Update the contact details that have changed.
  6. Submit your change.

Update a society

The register will be updated immediately with the changes you have submitted.

Last updated September 2025