Changing a retirement village name

Notifying changes to your retirement village’s name

Retirement village operators must let us know if the village’s name changes.

To do this:

  • complete a change of circumstances form (Form RV3), and
  • upload it online.

Form RV3 — Change of circumstances PDF, 179 KB opens in a new window

File formats for uploading documents

Any forms you upload must be:

  • clear and easily read
  • saved in PDF format, and
  • no larger than 20MB.

How to change a name online

You will need:

  • a RealMe® login, and
  • confirmed authority with us to update the register for this retirement village.

If it is your first time updating details for a retirement village, you will be prompted for information to set up an online account with us.

For help check our guides

Accessing the register using RealMe and confirming your authority with us

Step by step

  1. Log in using your RealMe login.
  2. Select Authorities from the menu.
  3. Choose your retirement village from the list.
  4. Select ‘Create Filing Service’.
  5. Choose ‘Change of Circumstance’ (for the type of service).
  6. Upload your change of circumstances form.
  7. Submit your change.
Update a retirement village

We will email you confirming that your change has been submitted. We will then review your change of name and contact you if we have any questions or need any further information. We aim to complete our review within 20 working days.

If we accept your change of name, we will confirm that by email.  If we reject your change, we will email you and outline the reasons why.

You can check the status of your change by logging into the Retirement Villages Register. Choose the ‘Filing Services’ option to view any changes that are in progress. If your change status shows as ‘Draft’ you can edit or discard it by choosing the drop-down arrow alongside the filing service. 

Check the status of an update

Last updated September 2025