Changing a statutory supervisor

Notifying changes to the status or details of a statutory supervisor

If you are a retirement village operator, you must let us know of any changes to the status or details of its appointed statutory supervisor.

The information you need to provide

You need to provide the name and address for the new statutory supervisor and confirm the date of the change.

To notify us, complete a change of circumstances on Form RV3 (Change of circumstances) and upload it online.

Form RV3 — Change of circumstances PDF, 179 KB opens in a new window

Supporting documents required

You must also upload the following supporting documents:

  • A copy of the new deed of supervision.
  • The prior consent of the Registrar to the termination of the appointment of the existing statutory supervisor.
  • A signed consent from the new statutory supervisor.
  • Amended Disclosure Statement and Occupation Rights Agreement.

File formats for uploading documents

Any forms or supporting documents you upload must be:

  • clear and easily read
  • saved in PDF format, and
  • no larger than 20MB.

How to notify the change online

You will need:

  • a RealMe® login, and
  • confirmed authority with us to update the register for this retirement village.

If it is your first time updating details for a retirement village, you will be prompted for information to set up an online account with us.

For help check our guides

Accessing the register using RealMe and confirming your authority with us

Step by step

  1. Log in using your RealMe login.
  2. Select Authorities from the menu.
  3. Choose your retirement village from the list.
  4. Select ‘Create Filing Service’.
  5. Choose ‘Change of Circumstance’ (for the type of service).
  6. Upload your change of circumstances form.
  7. Submit your change.
Update a retirement village

We will email you confirming that your change has been submitted. We will then review your change of statutory supervisor and contact you if we have any questions or need any further information. We aim to complete our review within 20 working days.

If we accept your change of statutory supervisor, we will confirm that by email. If we reject your change, we will email you and outline the reasons why.

You can check the status of your change by logging into the Retirement Villages Register. Choose the ‘Filing Services’ option to view any changes that are in progress. If your change status shows as ‘Draft’ you can edit or discard it by choosing the drop-down arrow alongside the filing service. 

Check the status of an update

Last updated September 2025

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