Managing your payment options

Our invoicing and payment options

Some filing services can be completed on the Retirement Villages Register free of charge. If there is a fee, we let you know how much it is and offer a couple of payment options.

Where a filing service has a fee attached, a message appears showing the fee and giving you the option to process your payment or cancel without completing the transaction.

Selecting a payment method

We offer the following payment methods.

  1. Direct debit — useful if you want to receive an invoice and pay your account each month.
  2. Credit card or debit card — practical if you use our services from time to time and want to pay as you go.

To pay by direct debit

To pay by direct debit you will need to set up the direct debit facility several days before you need to pay your fees.

Download, complete and sign our Direct Debit Authority Form and return it to us by:

To pay by credit card or debit card

We accept the following credit and debit cards.

  • Visa
  • Mastercard
  • American Express
  • Diners.

We offer secure credit and debit card transaction facilities. If your payment is successful, we will display a confirmation screen and we will email you a tax invoice.

Last updated September 2025