Role of the Retirement Commissioner

Information for residents and intending residents

The Retirement Commissioner is appointed by the Minister for Commerce, and their role includes monitoring the retirement villages sector.

The role of the Retirement Commissioner

The Retirement Commissioner works within an organisation called the Commission For Financial Capability (CFFC).

The Retirement Commissioner's main responsibilities include:

  • monitoring the effects of the Retirement Village Act 2003, the regulations, and the Code of Practice to ensure the legislative framework for retirement villages is effective
  • promoting education and publishing material on retirement village issues, and
  • administering the disputes panel, which is part of the dispute resolution scheme for retirement villages.

Visit the CFFC website for more information on living in a retirement village and relevant Acts, regulations, codes, complaints and reporting procedures.