Updating registered documents and land changes

The information you need to provide

If you are an operator of a retirement village you must notify us of any:

• Material changes to any of the registered documents, namely:
  • Occupation Right Agreement
  • Deed of Supervision
  • Disclosure Statement.
• Material changes to the information contained in any registered document.
• Change of circumstances that makes any registered document likely to be misleading or deceptive to any resident, any intending resident, or the public.
• Change in land details.

To notify us complete a change of circumstances on Form RV3 (Change of circumstances) and upload it online.

For changes that relate to land details

1. Describe the changes in terms of which computer register and/or record of title is relevant or no longer relevant to the description of the village. Please ensure that the description of the change is accurate and complete. This information will be used to notify Land Information New Zealand (LINZ).
2. For a change involving a person holding security interest, list the names and addresses of each person involved and describe how each person is involved (for example, by stating or ceasing to hold the security interest).
3. Where up to date copies of the affected record of titles are attached, ensure that all the relevant or affected security holders are reflected on the titles.

When LINZ registration fees apply

You must pay Land Information New Zealand (LINZ) fees when you submit any changes to be made to the information registered on any computer register held by LINZ.

The memorial notice fee applies to land changes which add memorials to records of titles which have security interest holders over the records of titles. There are no memorial notice fees charged for removing memorials from records of titles.

To determine the memorial notice fee payable, enter the total number of security interest holders – for example, holders of mortgages, encumbrance, charging orders or statutory land charges – in box 1a in Column A of the following table.

Payment options

We offer 2 payment options for paying fees (by card or direct debit). To pay by direct debit you will need to set up the direct debit facility several days before you apply to register your retirement village.

File formats for uploading documents

Any forms or supporting documents you upload must be:

• clear and easily read
• saved in PDF format, and
• no larger than 20MB.

How to notify us online

You will need:

• a RealMe® login
• confirmed authority with us to update the register for this retirement village, and
• card details or a direct debit to pay the fees.

If it is your first time updating details for a retirement village, you will be prompted for information to set up an online account with us.

For help check our guides

Step by step

1. Log in using your RealMe login.
2. Select 'Authorities' from the menu.
3. Choose your retirement village from the list.
4. Select ‘Create Filing Service’.
5. Choose ‘Change of Circumstance’ (for the type of service).
6. Upload the documents, including:
   • your change of circumstances form, and
   • all necessary supporting documents.
7. Confirm the number of security interests.
8. Submit your application.
9. If applicable pay the fees. Wait for the payment confirmation before closing the window.
   Find out what payment options are available.

Update a retirement village

We will email you, confirming that your update has been submitted. We will then review your update and contact you if we have any questions or need any further information. We aim to complete our review within 20 working days.

If we register your update, we will confirm that by email.  If we reject your update, we will email you and outline the reasons why.

You can check the status of your update by logging into the Retirement Villages Register. Choose the ‘Filing Services’ option to view any updates that are in progress. If your update status shows as ‘Draft’ you can edit or discard it by choosing the drop-down arrow alongside the filing service. 

Check the status of an update

We will notify LINZ

We notify LINZ of changes to land details on behalf of the village operator, but we cannot guarantee when records of title or computer registers will be updated. In some cases, notices can be rejected or requisitioned by LINZ. In these cases our role is to obtain further information, if applicable, from the presenter to satisfy LINZ.

Last updated September 2025