Most of our customers fulfil their obligations and our goal is to make it easy to do so.
We offer a range of assistance to make it easy to comply and inform our customers about their obligations. Our services include:
Our complaints process is designed to encourage members of the public, creditors, insolvency practitioners and other agencies to make a complaint or to provide information on potential criminal activity.
We won’t investigate every complaint received, but we will make further investigations if:
We share information with other agencies — within the limits of the law.
From time to time we also work on initiatives with other agencies, such as the Police and the Financial Markets Authority, to take action on unlawful activity.
Inland Revenue now shares information with the Companies Office where:
Inland Revenue will share information with the Companies Office (within the limits of the law) about some serious offences including:
The agreement improves the Companies Office's ability to take enforcement action against businesses and directors who breach their corporate responsibilities.
We take enforcement action when it’s in the public interest because of the seriousness of the matter.
Enforcement action can include:
We publicise the outcomes of prosecution cases, unless there are legal or other reasons not to.